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Vice President, Commercial Operations

Cambridge, MA 02141

Posted: 05/29/2025 Employment Type: Direct Hire Industry: Commercial Operations Job Number: 12165 Pay Rate: $250k - $300k Remote Friendly: Onsite

Job Description


Our client has a mission of improving the lives of patients with neurodegenerative diseases.


RESPONSIBILITIES

Commercial Strategy & Leadership
  • Serve as a key member of the Commercial Leadership Team, developing and executing commercial strategy and operational plans.
  • Oversee the design and optimization of commercial operations, including market research, forecasting, data analytics, sales reporting, and performance tracking.
  • Develop a best-in-class commercial infrastructure that aligns with business objectives and supports pre-launch and post-launch activities.
  • Lead Quarterly Business Reviews (QBR) and Board of Directors (BoD) process preparation, including performance reporting and insights.
  • Partner cross-functionally with Marketing, Sales, Finance, Compliance, Market Access, and Medical Affairs to drive aligned strategic execution.

Sales & Field Operations
  • Design and implement field force structure, including sizing, territory alignment, and resource allocation.
  • Oversee field effectiveness, including CRM system implementation, sales enablement tools, and customer engagement reporting.
  • Develop and manage incentive compensation plans to motivate and retain top sales talent while ensuring compliance.
  • Establish field insights and reporting frameworks, providing timely and data-driven recommendations to sales leadership.
  • Support field training and development programs in collaboration with Sales Training teams.

Market Insights, Analytics & Data Management
  • Lead the development and governance of commercial data strategy, ensuring seamless integration and utilization of sales, claims, specialty pharmacy, and CRM data.
  • Develop competitive intelligence, customer targeting methodologies, and KPIs to assess commercial performance.
  • Design dashboards, analytics tools, and reporting mechanisms that provide actionable insights for leadership decision-making.
  • Partner with IT and external vendors to build and maintain a commercial data environment (CDE) that supports sales forecasting, revenue tracking, and strategic planning.

Operational Excellence & Budget Management
  • Manage commercial operations budgets, ensuring efficient allocation of human and financial resources.
  • Drive process improvements, system enhancements, and operational efficiencies to optimize commercial execution.
  • Oversee congress and event operations, including commercial presence at industry meetings.
  • Ensure compliance with industry regulations and internal policies in all commercial activities.

Job Requirements


REQUIRED QUALIFICATIONS:
  • Bachelor's degree required; MBA or advanced degree preferred.
  • 12+ years in commercial operations, sales analytics, or related functions within the pharmaceutical, biotechnology, or healthcare industry. Experience in rare diseases, specialty pharma, or product launches strongly preferred.
  • Proven ability to build and lead high-performing teams in a fast-paced, evolving environment.
  • Strong business acumen with the ability to analyze complex data, forecast market trends, and drive strategic decision-making.
  • Demonstrated ability to work effectively across multiple departments, influencing senior leadership and cross-functional teams.
  • Experience with CRM systems, sales analytics, market insights, data governance, and incentive compensation design.
  • Strong written and verbal communication skills, with experience presenting insights to executive leadership and board members.
  • Ability to navigate ambiguity, prioritize initiatives, and implement innovative commercial solutions.

Meet Your Recruiter

Steve Butters
Director of Business Development, East Coast

As the Director of Business Development on the East Coast, Steve is a crucial part of expanding Compass's reach in the biotech space. Steve enjoys partnering with clients who want to make a difference in the world of medicine, curing diseases and improving quality of life for others around the world.

Outside of the office, Steve is a sports fan, and enjoys boating and fishing. He is also a supporter of the South Boston Neighborhood House, more commonly known as "The Ollie," an organization that aims to support South Bostonian families who are experiencing social and economic stress.

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About Cambridge, MA

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