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Manager, Process Improvement & Training Global Study Operations

San Rafael, CA 94901

Posted: 06/25/2025 Employment Type: Contract Industry: Finance Job Number: 12209 Pay Rate: $58.00 - $62.00 Remote Friendly: Onsite

Job Description

Our client focuses on developing first-in-class and best-in-class therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases.

Duties:
  • Support effective process improvement efforts by collaborating cross functionally to develop or update processes, work instruction, policies, procedures, playbooks and best practices
  • Support the design, development and implementation of Global Study Operations training materials to enhance operationalizing clinical study conduct.
  • Partner with key stakeholders to define training needs through the determination of knowledge gaps and needs assessments.
  • Support the evaluation of training effectiveness and content review, revising content as needed.
  • Identify, develop and deploy appropriate learning mechanisms and modalities such as instructor-led, web-based, read and/or blended training.
  • Stay abreast of industry best practices and affiliated publications, memberships and technologies to ensure recommended standards are followed and organizational goals are met.

 

Job Requirements

Skills:
  • Knowledge and understanding of FDA and/or EMEA Regulations, ICH Guidelines, and GCPs governing the conduct of clinical trials.

Preferred Qualifications:
  • Experience as a training facilitator or related role with a proven track record of leading development and/or organizational effectiveness programs
  • Excellent communication, presentation, and facilitation skills; ability to write clearly and summarize information effectively.
  • Ability to plan, organize, coordinate, manage and execute on multiple initiatives simultaneously and effectively navigate ambiguity.
  • Experience in eLearning design and development.
  • Strong meeting facilitation skills.
  • Excellent teamwork, communication, decision-making and organizational skills.
  • Experience with the Microsoft Office suite – Word, Excel, Power Point, Outlook; and understanding of Microsoft Office SharePoint.
Education:
  • Bachelor's Degree and 6 years’ experience in clinical operations or clinical trial management experience within a pharmaceutical/biotechnology organization.
  • experience within a pharmaceutical/biotechnology organization.
  • Master’s Degree and 4 years’ experience clinical operations or clinical trial management experience within a pharmaceutical/biotechnology organization.

Meet Your Recruiter

Lexie Pierce
Senior Recruiter

As a Compass recruiter, Lexie brings in 15 years of experience in leadership and employee growth and development. She's incredibly passionate about helping candidates find and accept new opportunities, ultimately leading her to start her recruiting career in the life science industry. Her favorite part about connecting with Compass candidates and clients is witnessing the excitement the candidates exude and making an impact on their lives.

 

Outside of the office, Lexie enjoys going to the farmers' market on Saturdays with her son so she can find the best produce to use in her family dinners. She enjoys cooking, reading, knitting, restoring furniture, and spending time with her family and friends. Lexie is also passionate about supporting organizations that are looking to educate the community about Congenital Heart Defects (CHD).

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About San Rafael, CA

Ready to take the next step in your career? Explore our job opportunities in the vibrant San Rafael, California area! Nestled in Marin County, San Rafael offers a perfect blend of picturesque landscapes, cultural attractions such as the Marin Veterans' Memorial Auditorium and the Marin History Museum, and a thriving culinary scene with diverse eateries like Sol Food and Terrapin Crossroads. This charming city also boasts easy access to outdoor adventures at China Camp State Park and opportunities to appreciate local art at the Falkirk Cultural Center. Join us in San Rafael, where career growth meets undeniable charm – apply now and discover your next career move in this dynamic region!