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Event Partner

South San Francisco, CA 94080

Posted: 05/04/2023 Employment Type: Contract Industry: Administration Job Number: 11241 Pay Rate: $23.00 - $45.00

Job Description

Our client is a leading biotechnology company that discovers, develops, manufactures, and commercializes medicines to treat patients with serious or life-threatening medical conditions. They are among the world's leading biotech companies, with multiple products on the market and a promising development pipeline.

Overview of the Event Partner Role:
  • The Event Partner will act as the primary point of contact for the client during the planning process while also liaising with our on-site event, technology, and control room teams to ensure a seamless meeting event experience from start to finish.
  • The Event Production Manager will ensure that the clients vision for their event is executed and that the client is fully supported from kick-off to post-event.
  • The Event Partner acts as project manager and ensures the event operations teams complete on-site responsibilities.
  • The Event Partner supports our hybrid and physical meetings programs.

Job Duties/Responsibilities:
  • Serve as the primary point of contact for the client leading up to the day-of event.
  • Facilitate conversations to understand their needs for all aspects of their program, including but not limited to culinary, facilities service, & AV.
  • Plan and oversee all aspects of meeting programs across our physical, hybrid, and virtual products.
  • Serve in a highly visible capacity providing logistical support for events on the SSF campus.
  • Effectively communicate verbally and written with all levels of associates, clients, and all the Company's departments in an attentive, friendly, courteous, and service-oriented manner.
  • Develop event timelines, communicate & enforce all pre-production deadlines to clients.
  • Schedule and host a kick-off call with the client.
  • Recommend and/or coordinate with third-party vendors for event enhancements and experiences (florists, musicians, branding, linens, etc.) as required.
  • Host client Run of Show Review with the AV Production team for Hybrid Events.
  • Create and maintain detailed event documentation for each booking
  • Work closely with the culinary and service team to finalize menus and timing.
  • Partner closely with our AV teams to ensure the clients AV needs are understood, communicated to AV Operations, and appropriately executed.
  • Prepare room diagrams, photos, and facility insights and distribute them to service teams accordingly.
  • Conduct pre-event and post-event debriefs for our internal stakeholders.
  • Follow up with the client with any post-event deliverables.
  • Do final checks on the day of the event (e.g., tables, technology) with clients to ensure everything meets standards.
  • Conduct weekly regular Program Event Order meetings with on-site operations teams.

Job Requirements

Competencies Identified for Success:
  • Experience creating, leading, and implementing effective processes and systems that meet stakeholder needs.
  • Excellent program leadership capabilities, including the ability to provide coaching and direction to service providers and contractors.
  • Highly effective team player and collaborator.
  • Vital comfort working in an agile environment.
  • Ability to influence.
  • Exceptional communication skills.
  • Ability to clearly articulate the brand and services in a way that resonates with key stakeholders and external partners.
  • Ability to frame and deliver communications across multiple levels of customers.
  • Passion for creating exceptional customer experiences.
  • Successfully developed and realized high-impact, innovative offerings that engage the workforce while driving value for our investment.
  • Brings sufficient technology savvy to leverage various channels to share information, connect end users, and build the brand.

Qualifications: Experience, Knowledge, and Skills:
  • 3+ years in a customer-facing role.
  • Prior experience in event planning and project management.
  • Natural problem solver, creative with finding appropriate solutions to meet customer needs.
  • Ability to summarize and communicate everyday business requirements around end-user needs.
  • Ability to successfully prioritize and track tasks.

Meet Your Recruiter

Stefanie Baker
Professional Recruiter, Account Manager

As a Senior Recruiter at Compass, Stefanie is passionate about helping her candidates achieve their professional and financial goals. She has always enjoyed helping others achieve their goals by keeping an open mind and operating from a place of curiosity. 

“As a recruiter, I love supporting and helping people navigate their job search and feel rewarded when ultimately changing their lives when they land their dream job. It’s not lost on me the time and energy it takes to take on a new job search and I feel fortunate they have given me the opportunity to help them.”

When Stefanie is not working, she enjoys time with her children, friends or travelling to Southern California. She enjoys being active and is always seeking to grow and learn.

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