Human Factors /Usability Technician

Thousand Oaks, CA 91320

Posted: 03/26/2020 Employment Type: Contract Industry: Engineering Job Number: 7720

Job Description


Our client is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

 

Job Summary

The Human Factors/Usability technician will be an integral part of the HFE/UE department and will contribute to activities of Amgen combination drug delivery. The position will be working with HFE/UE personnel in close collaboration to coordinate HFE project activities by overseeing logistics. This role will assist with human factors department personnel with study logistics, support on material ordering, shipping and inventory of supplies and models, working with vendors to procure stimuli, expediting IRB protocols, assisting with video editing and organization of HFE research materials in usability data capture and analysis. HF/U technician will support appropriate human factors and usability engineering activities for the department and will have the opportunity to participate on various activities across the product life cycle in an FDA regulated environment.

 

Responsibilities
  • Primary point of contact for research logistics with vendors, internal stakeholders, and research participants recruitment.
  • Working with lead HFE personnel to define successful screener criteria, coordinate study dates, identifying and secure research facilities, and coordinate study participant recruitment activities with vendors,
  • Managing protocol submissions with Internal Review Board (IRB) and working on change requests to ensure HF studies are executed on time,
  • Assist in coordinating user studies, support on material ordering, shipping and inventory of supplies,
  • Setup and dismantle audio/video equipment and recording software for user testing,
  • Support departmental activities including video edits, study material preparation, and document management,
  • This person will be responsible for housing study materials and ensuring that HFE department is following Amgen SOPs, including working with vendors to procure stimuli,
  • Facilitate meetings, manage communications, escalating potential issues which may impact timelines or scope,
  • Periodically explore new novel tools for helping with research project organization,
  • Perform data verification for reports,
  • Other duties as assigned.
  • This position requires up to 10% yearly travel mostly local and domestic.

 

Job Requirements

Basic Qualifications

  • Associate degree or working toward a Bachelor’s or Masters’ in Human Factors/Usability, User Centered Design, Psychology, Engineering, Operations or Industrial Design, or similar area
  • Ability to work in a high paced work environment.
  • Proficiency utilizing the MS Office Suite (Word, Excel, PowerPoint etc.)

 

Preferred Qualifications

  • Bachelor’s or Master’s degree in Human Factors/Usability, User Centered Design, Psychology, Engineering, Operations or Industrial Design, or similar area
  • Strong oral and written communication and organizational skills, technical problem solving, the ability to work in teams, critical thinking, the ability to adapt to a rapidly changing environment, and desire to contribute to meaningful and innovative products
  • Experience and desire for working with inter-disciplinary development teams.
  • Some experience in device development engineering in a medical device, or other regulated environment or related field is preferred.
  • Proficiency utilizing the MS Office Suite (Word, Excel, PowerPoint etc.)
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