Sr Associate Project Management
Thousand Oaks, California | Contract
A reputable biotech company is looking for a motivated Sr. Associate Project Management to join the team!
This role will support multiple observational field research programs for migraine and heart failure disease states for the Customer Experience team, part of Global Marketing.
Responsible for overall coordination of observational field research assignments, including
-scheduling patient visits with patients and staff
-prompt and thorough processing of Patient Service Provider forms (requires access to compliance system)
-timely preparation and shipping of pre-work assignments to patients in advance of field research
-material coordination with vendors
-preparation of supplies needed for recording field research (camera, voice recorder, etc.)
-archiving of field research videos to shared repository
In this role, the Sr. Associate Project Mgr will interface with patients and vendors through phone calls and email. Must have strong written and verbal communication skills as well as sensitivity to patient privacy and wellbeing.
Additional responsibilities include developing and documenting a process for planning observational field research assignments, to include time metrics and any other supporting materials such as checklists.
Must be organized and detail-oriented.
Establishes and implements project management processes and methodologies ensure field research events are on time, prepared, and adhere to high quality standards expectations.
Responsible for assembling project plans and monitoring work efforts on a daily basis and escalating issues appropriately. Responsible for tracking key project milestones and adjusting project plans to meet the needs of internal stakeholders.
Ideal candidate will have experience with coordinating market research or is an experienced, customer-facing project manager.