Project Manager (Clinical Systems Leader)

South San Francisco, California | Contract

Post Date: 10/18/2017 Job ID: 3453 Industry: Project Management

Our client is a leading biotechnology company that discovers, develops, manufactures and commercializes medicines to treat patients with serious or life-threatening medical conditions. They  are among the world' s leading biotech companies, with multiple products on the market and a promising development pipeline.


  • Accountable to the Protocol Exectution Teams (PET) and partners with the PET to efficiently deliver effective clinical systems and solutions.
  • Manages the end-to-end specifications for the build of all clinical trial systems needed for a given study, including requirements reviewing, testing, deployment, maintenance, and supporting infrastructure.
  • Continually assesses the needs of the PET, consults the PET, and proactively finds system and solution recommendations to address their needs.
  • Serves as first line of contact for all support requests for each clinical study.
  • Ensures prompt resolution of critical system issues and provides timely and accurate responses to users, per the standard operating procedures.
  • Identifies business needs / issues and provides technical solutions to address them.
  • Gathers, receives and interprets requirements from end users and documents business requirements.
  • Monitors key performance indicators and conducts analysis to identify root causes for defects and recommend process improvements.
  • Identifies process inefficiencies and compliance gaps and participate in process improvement initiatives.
  • Acts as the subject matter expert for Sys Ops supported systems.
  • Develops strong relationships and maintains effective communication within the ClinOps, as well as other functional departments within the company.
  • Reports to the gRED Clinical Operations Sys Ops Manager.


  • Knowledgeable with the processes and principles of program and project management and business analysis Up-to-date knowledge of clinical operations processes and information systems.
  • Experience managing third party vendors in delivering quality service as expected.
  • Ability to see the interrelationship of systems and procedures within a project and understand their interdependencies.
  • Broad knowledge of applied GxP experience in pharmaceutical or Biotech industry with clinical drug development experience.
  • Previous experience in clinical trial planning and execution.
  • Ability to successfully lead a team or change initiative through implementation with little or no oversight Knowledgeable with Clinical Operations and Information Systems such as EDC, IxRS, Crystal, FELIx, and Clinical Supply Systems Demonstrated leadership and project management skills.
  • Ability to drive results to successful completion.
  • Analytical problem solving skills to enable ability to define problem statement clearly and accurately and apply structured and disciplined methodology to identify root-causes.
  • Comfortable working in a fast-paced, dynamic environment Highly proficient in Microsoft Excel, Microsoft Project and Microsoft Word Highly effective verbal & written communication skills.
  • Highly effective team player and interpersonal skills (globally, internal and externally) Strong customer focus.



  • Bachelor's degree (MBA or advanced degree preferred).
  • 5+ years' experience in Biotech/Pharmaceutical industry.
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